IT support & systems · Honolulu, Hawaiʻi
Hawaii Tech Solutions helps Honolulu and neighbor-island businesses operate more effectively: reliable IT support, secure accounts and tested backups, and automation that removes the copy-paste work between your tools.
Free · 12 questions on backups, security, devices, access and support.
Systems map
IllustrativeToday · 6 handoffs run through people
Illustrative example of a common small-business setup, not a specific client’s systems. Which connections make sense depends on your tools.
01
Plain-language findings
A written priority list of what to fix first, without jargon.
02
Basics before extras
Backups, multi-factor sign-in, updates and access come first.
03
Documented as we go
Accounts, devices and changes written down for you to keep.
04
Mapped from your process
Automation starts from how your team really works, not a software pitch.
Services
Reliable everyday IT and the automation that removes repetitive work, from one local team.
For teams where IT sits with whoever is “good with computers”. We become the contact for users, devices and email, close the common security gaps, and write down how everything fits together.
Usually the right start when
A dependable contact for the day-to-day: users, devices, email and the problems that stop work, handled remotely, with on-site visits when the work needs someone in person.
The everyday protections every small business should have: multi-factor sign-in, backups with a tested restore, updated devices and access that matches who works for you.
Free tools
Both tools work from your own answers and numbers. Neither needs an email address to show you a result.
Tool 01 · IT Health Check
Self-assessment12 multiple-choice questions. You get a score for each area and the fixes to start with, based on your answers.
You getAn overall score, a score per area and up to five fixes in priority order. Asking us for a plan afterwards is optional.
Tool 02 · Workflow Cost Calculator
Your numbersPick a repetitive task, like retyping orders or building a weekly report. The full calculator adds your estimate of how much could be automated.
Enter your three numbers to see the yearly hours and cost.
People × hours × hourly cost × 48 working weeks. Hourly cost means wage plus payroll costs. An estimate, not a quote.
Across the islands
We work from Honolulu and support teams on the other islands, mostly remotely. What changes between islands is the planning: outages, storm season, shipping times and colleagues who are a flight apart.
Island network
Plan for island realities
The planning question
Can someone on Maui or Hawaiʻi Island be set up, helped and offboarded without anyone getting on a plane?
Guide: Small business IT checklistWhat to put in place
Sources: HI-EMA: Hurricane preparedness · HI-EMA: 2-Weeks Ready in Hawaiʻi · Ready Business: Power Outage toolkit. Planning questions only; your setup will differ.
Security & reliability
Everyday problems such as a phished password or a backup that won’t restore are what these layers guard against. We set up each one, then confirm it works.
Set upMulti-factor sign-in on email first, then banking, payroll and key apps, with recovery options set up.
CheckEvery user enrolled; no shared logins on critical accounts.
Set upAdmin rights limited to named, current people, and a departing-staff checklist.
CheckAccess reviewed; former staff and vendors removed as soon as you tell us they have left.
Set upAutomatic, off-site backups of email, files and key systems.
CheckA real restore, tested and written down, not just a green status light.
Set upAutomatic operating-system and browser updates, and built-in protection such as Microsoft Defender turned on.
CheckDevice list kept current, with update and protection status reviewed.
Set upA simple record of accounts, devices, subscriptions and who to call.
CheckKept by you, updated when something changes.
This is practical security for small teams. We are not a 24/7 monitoring service or a compliance auditor, and we do not claim certifications. If your situation needs those, we will say so early.
Guides · Start this week
Five small tasks, about one a day. Each links to the part of our guides that explains how, with the public sources behind it.
Systems our team has worked on
Work by the NogaTech team behind Hawaii Tech Solutions. Each card states our role on the project. We show schematics instead of screenshots and publish client visuals only with approval.
Healthcare staffing
A custom operations platform for healthcare staffing: hospital and nurse roles, job listings, scheduling, authentication and operational dashboards.
Healthcare
A participant management system with approval and validation workflows, synchronized records, system alerts and dashboards.
Government & community services
A public-facing portal and administrative system for community program information and participant data, with multiple user roles and admin dashboards.
Data & community programs
Responsive website and dashboard work presenting data insights and partner programs, with reusable interface components and performance improvements.
Financial technology
A credit-management platform with protected dashboards, credit-report and dispute-tracking workflows, document workflows and API-connected features.
How an engagement runs
Each stage ends with something written down that you keep. You can stop after any of them.
We review accounts, devices, backups, support and the workflows that eat the most time.
You receive
Close the urgent risks first and document the setup as we go.
You receive
Connect tools where the manual work costs the most, using your own numbers.
You receive
Ongoing help and periodic reviews, with the scope written down.
You receive
Questions
Don’t see yours? Call (808) 666-3188 or send us a question.
Everyday IT support (users, devices, email and the problems that stop work), Microsoft 365 and Google Workspace administration, security basics such as multi-factor sign-in and tested backups, and workflow automation, integrations and dashboards that remove manual work between your tools.
We provide ongoing IT support for small and mid-sized Hawaii teams, with the scope written down: what is covered, how requests reach us and how we respond. We are not a large managed-services operation with a 24/7 help desk, and if you need one we will tell you.
Yes. We work with businesses across Oʻahu, Maui, Hawaiʻi Island and Kauaʻi, remote-first. In Honolulu we schedule on-site visits when the work needs someone in person; for the neighbor islands, any on-site needs are discussed case by case before work starts.
We start with an assessment of accounts, devices, backups and how support works today, then give you a written priority list. Urgent risks, such as missing multi-factor sign-in or a backup that has never been restored, come first.
It depends on the number of people and devices, the tools you use and how much hands-on help you need. We recommend a scope after the assessment and put the price in writing before any work starts. The IT Health Check is free.
Yes. Some small teams have one person who handles IT on top of their real job. We can back them up, take on the routine work and document the setup so the knowledge is not held by one person.
Connecting the tools you already use so information moves automatically: for example, a web form that creates a customer record, a task and an invoice draft without anyone retyping it.
Hawaii Tech Solutions is the IT and systems service of NogaTech IT Solutions LLC, a Honolulu software company. Larger custom software projects are handled by the same team.
Next step
The IT Health Check takes a few minutes and shows what to fix first. It’s free, whether or not you work with us.